Citizen's Charter
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PUBLIC ATTORNEY’S OFFICE 

CITIZEN’S CHARTER
 
 

PAO Mission

The Public Attorney's Office exists to provide the indigent litigants, the oppressed, marginalized, and underprivileged members of the society free access to courts, judicial and quasi-judicial agencies, by rendering legal services, counselling and assistance in consonance with the Constitutional mandate that "free access to courts shall not be denied to any person by reason of poverty" in order to ensure the rule of law, truth and social justice as components of the country's sustainable development.
 

 PAO Vision

By 2023, the Public Attorney's Office, as the principal law office of the government, shall be composed of highly motivated, effective and empowered public servants, consistently responsive to the ever-growing legal needs of the indigents and other qualified persons, utilizing modern facilities, information technology systems and tools, needed for efficient delivery of free legal aid services to promote access to justice, truth and peace.
 
PAO Revised Citizen's Charter  PDF
 
2022 Public Attorney's Office Citizen/Client Satisfaction Survey  PDF
 
Feedback and Redress Mechanism PDF
 
PAO SURVEY FORM ENGLISH   PDF
 
PAO SURVEY FORM FILIPINO  PDF